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Shipping Policy

Thank you for shopping at MECA Gallery!

 

We want to ensure that your experience with us is as seamless as possible. Please review our shipping policy below for information on shipping methods, delivery times, and other important details.

1. Shipping Partners: MECA Gallery partners with reputable third-party shipping companies such as Canada Post and DHL to handle the delivery of our products. By placing an order with us, you agree to abide by the shipping policies of these carriers.

2. Shipping Methods: We offer various shipping methods based on your location and the nature of the products you've ordered. During the checkout process, you will be prompted to choose your preferred shipping method.

3. Shipping Costs: Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs at the checkout before completing your purchase.

4. Estimated Delivery Times: The estimated delivery times provided during the checkout process are based on the information provided by our shipping partners. Please note that these are approximate delivery times, and actual delivery may vary based on factors such as customs processing and local postal services.

5. Order Processing: Orders are typically processed within one business day of receiving payment. Once your order has been shipped, you will receive a confirmation email with tracking information.

6. Tracking Information: For orders shipped via Canada Post or DHL, you will receive a tracking number in your shipping confirmation email. You can use this tracking number to monitor the status and location of your package on the respective carrier's website.

7. Customs and Import Taxes: MECA Gallery is not responsible for any customs or import duties that may be applied to your order. These fees are determined by the destination country and are the responsibility of the customer.

8. Lost or Damaged Items: MECA Gallery is not liable for any lost or damaged items during transit. However, we will work with our shipping partners to address any issues that may arise. Please contact us at contact@MECAGallery.ca if you encounter any problems with your order.

By completing your purchase, you acknowledge and agree to the terms and conditions outlined in this shipping policy. If you have any questions or concerns, feel free to reach out to our customer support team at contact@MECAGallery.ca.

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